English
English
English

Simplify property management with AI-powered efficiency

Simplify property management with AI-powered efficiency

Simplify property management with AI-powered efficiency

With us, you can optimize your everyday work and your processes. You save time, money and relieve your team.

With us, you can optimize your everyday work and your processes. You save time, money and relieve your team.

With us, you can optimize your everyday work and your processes. You save time, money and relieve your team.

Time to handle issues

Save up to 80% of time

Traditional method: 5-10 minutes

Our solution: 1 minute

Time to handle issues

Save up to 80% of time

Traditional method: 5-10 minutes

Our solution: 1 minute

Total tickets

4,293

Customer

Service Provider

Resolved

Total tickets

4,293

Customer

Service Provider

Resolved

Efficiency meets relief


Efficiency meets relief

No more chaos in your inbox. Our AI processes your emails in advance and creates ready-made tickets, work orders and reply emails. No more pre-sorting, no more manual processing.

1

Our AI sorts emails into tickets

Our AI sorts emails into tickets

2

Our AI designs appropriate workflows

Our AI designs appropriate workflows

3

The property management team executes the workflow

The property management team executes the workflow

A simple, yet powerful and efficient platform

A simple, yet powerful and efficient platform

Captured Knowledge is designed to streamline property management by automating repetitive tasks like processing emails and creating tickets. With our advanced AI, we eliminate the manual work of sorting communications, letting your team focus on higher-value activities.

Real estate, people and artificial intelligence

Real estate, people and artificial intelligence

Your requirements are more complex than ever before. Our knowledge database provides reliable information in real time, saves research time and simplifies the onboarding of new employees.

Process optimization

Process optimization

Managing real estate is complex. We understand your processes and procedures and help you adapt them to the new way of working.

AI-powered triage for faster issue resolution

AI-powered triage for faster issue resolution

Our intelligent system automatically analyzes and prioritizes incoming maintenance requests and tenant communications. Using advanced AI, we instantly categorize tickets by urgency - from emergency repairs to routine maintenance - ensuring critical issues receive immediate attention.

Features

Features

Our AI uses the following system components and characteristics

Knowledgebase

Your internal guidelines and certain regulations are firmly anchored in the company philosophy. You remain as individual as you are. In a joint dialogue, we will find out what you want to change so that everything stays in the right order. The future does not mean forgetting the past.

Email integration

We read emails and prepare them. We have the right answer ready.

Accessible from anywhere

Use our AI on the go, in your home office or in the office.

Your business processes control the AI

We map both your internal structure and your processes. Insurance claims should go to the support team, mold cases to the construction department and questions about additional payments to the operating costs statement to the accounting department? No problem - our AI makes it possible.

Integration with domizil+

We build on your existing ticket system. The machine makes suggestions, the human decides what is implemented. Our AI system automatically creates tickets and work orders and documents everything seamlessly.

Sustainable Future & GDPR Compliant

With us you are ready for future challenges.

Founding team

Meet the experienced leaders driving innovation in property management

Meet the experienced leaders driving innovation in property management

Meet the experienced leaders driving innovation in property management

Meet the experienced leaders driving innovation in property management

Conrad Lee, PhD

Conrad Lee, PhD

CTO

Having worked in the industry for 12 years, he knows how artificial intelligence works and how to integrate it meaningfully into everyday business.

Having worked in the industry for 12 years, he knows how artificial intelligence works and how to integrate it meaningfully into everyday business.

Having worked in the industry for 12 years, he knows how artificial intelligence works and how to integrate it meaningfully into everyday business.

Having worked in the industry for 12 years, he knows how artificial intelligence works and how to integrate it meaningfully into everyday business.

Mag. Martin Hagendorfer

Mag. Martin Hagendorfer

CEO

With 20 years of experience as a property manager, he knows the everyday problems of tenants, owners and the team.

With 20 years of experience as a property manager, he knows the everyday problems of tenants, owners and the team.

With 20 years of experience as a property manager, he knows the everyday problems of tenants, owners and the team.

With 20 years of experience as a property manager, he knows the everyday problems of tenants, owners and the team.

Nick Laffey

Nick Laffey

Founding Engineer

With 10 years of experience in software development and 8 years in the support industry, Nick combines technical expertise with a deep understanding of customer needs.

With 10 years of experience in software development and 8 years in the support industry, Nick combines technical expertise with a deep understanding of customer needs.

With 10 years of experience in software development and 8 years in the support industry, Nick combines technical expertise with a deep understanding of customer needs.

With 10 years of experience in software development and 8 years in the support industry, Nick combines technical expertise with a deep understanding of customer needs.

Frequently Asked Questions

Frequently Asked Questions

Here we answer the most frequently asked questions. If you would like to know more, call us or use the contact form.

Which systems does Captured Knowledge integrate into?

We focus on where it brings the greatest added value for our customers. That is why we integrate into email programs and ERP systems, such as domizil+.

Which systems does Captured Knowledge integrate into?

We focus on where it brings the greatest added value for our customers. That is why we integrate into email programs and ERP systems, such as domizil+.

Which systems does Captured Knowledge integrate into?

We focus on where it brings the greatest added value for our customers. That is why we integrate into email programs and ERP systems, such as domizil+.

Is your product a chatbot?

No. We are not a chatbot. Classic chatbots provide live answers to the most common questions. But when things get trickier, they refer you to a human for personal processing. Our program can also understand complex issues and provides answers and texts that are targeted and solution-oriented.

Is your product a chatbot?

No. We are not a chatbot. Classic chatbots provide live answers to the most common questions. But when things get trickier, they refer you to a human for personal processing. Our program can also understand complex issues and provides answers and texts that are targeted and solution-oriented.

Is your product a chatbot?

No. We are not a chatbot. Classic chatbots provide live answers to the most common questions. But when things get trickier, they refer you to a human for personal processing. Our program can also understand complex issues and provides answers and texts that are targeted and solution-oriented.

How much does Captured Knowledge's AI system cost?

This is no secret and we would be happy to talk to you about it in person once we know your requirements. To ensure that it brings you the desired added value, we need a few clues about your company processes and structure. Don't worry, it won't take long.

How much does Captured Knowledge's AI system cost?

This is no secret and we would be happy to talk to you about it in person once we know your requirements. To ensure that it brings you the desired added value, we need a few clues about your company processes and structure. Don't worry, it won't take long.

How much does Captured Knowledge's AI system cost?

This is no secret and we would be happy to talk to you about it in person once we know your requirements. To ensure that it brings you the desired added value, we need a few clues about your company processes and structure. Don't worry, it won't take long.

Can I use your solution even if I don't use a CRM/ERP system?

Yes, that is possible. Contact us and we will discuss the details.

Can I use your solution even if I don't use a CRM/ERP system?

Yes, that is possible. Contact us and we will discuss the details.

Can I use your solution even if I don't use a CRM/ERP system?

Yes, that is possible. Contact us and we will discuss the details.

When should I contact you in person?

If you have any questions or are curious about the potential we can unlock together, and if you want to put an end to the chaos in your messages, we can.

When should I contact you in person?

If you have any questions or are curious about the potential we can unlock together, and if you want to put an end to the chaos in your messages, we can.

When should I contact you in person?

If you have any questions or are curious about the potential we can unlock together, and if you want to put an end to the chaos in your messages, we can.

What other features can I look forward to?

We are constantly developing our products for our customers according to the principle "from practice for practice." We still have many ideas and are excited to hear what your biggest challenge is in your day-to-day business. We look forward to working with you.

What other features can I look forward to?

We are constantly developing our products for our customers according to the principle "from practice for practice." We still have many ideas and are excited to hear what your biggest challenge is in your day-to-day business. We look forward to working with you.

What other features can I look forward to?

We are constantly developing our products for our customers according to the principle "from practice for practice." We still have many ideas and are excited to hear what your biggest challenge is in your day-to-day business. We look forward to working with you.

Let's go

Let's go

Make an appointment and find out what AI can change in your company.

Make an appointment and find out what AI can change in your company.

Contact information

Phone: +43 699 1813 8380

Email: support@capturedknowledge.ai

Get in touch

Legal Information
Name: Captured Knowledge FlexCo, FN 632588 b, UID: ATU80954629
Area: Services in automatic data processing and information technology
FB Court: Commercial Court of Vienna
Tel: +43 699 18138380
Email: support@capturedknowledge.ai
Company headquarters: Czartoryskigasse 155/Parz. 8, 1170 Vienna
Member of the Vienna Chamber of Commerce
Professional law: Trade regulations - www.ris.bka.gv.at
Type of business: free trade
Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu
You can also send any complaint to the email address provided above.
Information according to ECG:
https://unternehmen.wko.at/captured-knowledge-flexco/wien/?firmaid=a1b7e68f-cea2-436b-894d-3771d15decca&suchwort=captured%20knowledge
Data protection:
Click here for the privacy policy.

Legal Information
Name: Captured Knowledge FlexCo, FN 632588 b, UID: ATU80954629
Area: Services in automatic data processing and information technology
FB Court: Commercial Court of Vienna
Tel: +43 699 18138380
Email: support@capturedknowledge.ai
Company headquarters: Czartoryskigasse 155/Parz. 8, 1170 Vienna
Member of the Vienna Chamber of Commerce
Professional law: Trade regulations - www.ris.bka.gv.at
Type of business: free trade
Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu
You can also send any complaint to the email address provided above.
Information according to ECG:
https://unternehmen.wko.at/captured-knowledge-flexco/wien/?firmaid=a1b7e68f-cea2-436b-894d-3771d15decca&suchwort=captured%20knowledge
Data protection:
Click here for the privacy policy.

Legal Information
Name: Captured Knowledge FlexCo, FN 632588 b, UID: ATU80954629
Area: Services in automatic data processing and information technology
FB Court: Commercial Court of Vienna
Tel: +43 699 18138380
Email: support@capturedknowledge.ai
Company headquarters: Czartoryskigasse 155/Parz. 8, 1170 Vienna
Member of the Vienna Chamber of Commerce
Professional law: Trade regulations - www.ris.bka.gv.at
Type of business: free trade
Consumers have the opportunity to submit complaints to the EU's online dispute resolution platform: http://ec.europa.eu
You can also send any complaint to the email address provided above.
Information according to ECG:
https://unternehmen.wko.at/captured-knowledge-flexco/wien/?firmaid=a1b7e68f-cea2-436b-894d-3771d15decca&suchwort=captured%20knowledge
Data protection:
Click here for the privacy policy.